Customer Service and Support

Have a problem with the communications system Vertical installed for you? Don’t worry, we can help. Use the below contact information to get in touch.

Call Us


Emergenct/System Down

Do not email for emergencies.

Message Us

Escalate Service

For unusual service issues, use the below contact information. Make certain to start by contacting Ray McCloud, the VP of Operations, followed by the remaining points of contact.

Step One

Ray McCloud
VP of Operations
Direct 602-638-5611
Mobile 602-576-1657

Step Two

Marc Niknam
Sr VP of Operations
Direct 480-374-8800
Mobile 480-650-4028

Step Three

Ben Treadway
Mobile 678-429-9802