Innovation Center, Owned & Operated by the Buffalo Niagara Medical Campus, Inc. (BNMC) Background Part of an over-reaching effort to revitalize the economy of the Western New York State region through the conversion of a once-thriving manufacturing center into a magnet for emerging companies in disciplines such as the sciences and technology, the Buffalo Niagara … Read more

Human Services Association (HSA) Background The Human Services Association (HSA) is one of the largest not-for-profit service agencies in the Los Angeles area, assisting 20,000 clients per year through programs for individuals, families, children and senior citizens. Services range from daycare to parenting classes to transportation support, and are provided to clientele in both Spanish … Read more

MediSync Midwest LLC Customer Pain Points MediSync is a heath care management organization that serves three physicians groups with more than 125 physicians throughout the Cincinnati and Dayton areas. It provides its member practices with services to create greater efficiencies, improve operating results and assist with the transition to population health management. One of the … Read more

Commercial Credit Adjusters Ltd. Background One of the largest accounts receivable management services companies in Canada, Commercial Credit Adjusters (CCA) collects monies owed to large accounts, including major utilities and service providers. The company’s communications system supports more than 200 users and up to 12,000 calls per day. More than 185 CCA collection agents place … Read more

Color Imaging Inc. Background Color Imaging develops, manufactures and distributes ink and toner for copiers and printers. Its main U.S. facility in Norcross, Georgia, accommodates close to 45 employees. The company  also has a branch office in Colorado, plus additional locations in Taiwan and Spain. Its highly mobile executive team traverses between offices and countries, … Read more

Blount Fine Foods Background Blount Fine Foods has a rich history of providing gourmet soups, sauces and entrees to national food service, retail and restaurant clientele. To accommodate its growth, the company  moved into a new facility in Fall River, Massachusetts, from its original Warren, Rhode Island, headquarters. The Warren building had housed Blount family … Read more

Dunn Tire LLC Background Dunn Tire is one of the largest retail and wholesale distributors of tires, tire equipment and wheels in the northeastern United States. Its headquarters are located at a distribution center in Buffalo, and it maintains three additional administrative distribution center “hubs” across New York and Pennsylvania. In addition, the company runs … Read more

DuraVent Background Running a manufacturing business in today’s economy is not for the faint of heart. Along with the trials and tribulations of delivering product to customers on time, manufacturers must pay close attention to tight margins and operational expenses. Any misstep could mean the difference between profit and doom. And relying on expensive, obsolete, … Read more

Hodges Badge Company Background If you’ve ever won a ‘First Place’ ribbon in school, you’re probably  familiar with the work of Hodges Badge Company. It is the country ’s largest manufacturer of school awards, show ribbons, medals, trophies, and rosettes. In business since 1920, it employs close to 150 people in two locations. “We’re one company, … Read more

Lou Fusz Auto Group Background In the world of auto sales, there’s no such thing as a ‘do over.’ “If we miss a call, or fail to respond to a customer query  in a timely manner, that opportunity , is in essence, dead,” says Ted Stranz, general manager of Lou Fusz Auto Group, a large dealership … Read more