Human Services Association (HSA) Background The Human Services Association (HSA) is one of the largest not-for-profit service agencies in the Los Angeles area, assisting 20,000 clients per year through programs for individuals, families, children and senior citizens. Services range from daycare to parenting classes to transportation support, and are provided to clientele in both Spanish … Read more

Dunn Tire LLC Background Dunn Tire is one of the largest retail and wholesale distributors of tires, tire equipment and wheels in the northeastern United States. Its headquarters are located at a distribution center in Buffalo, and it maintains three additional administrative distribution center “hubs” across New York and Pennsylvania. In addition, the company runs … Read more

DuraVent Background Running a manufacturing business in today’s economy is not for the faint of heart. Along with the trials and tribulations of delivering product to customers on time, manufacturers must pay close attention to tight margins and operational expenses. Any misstep could mean the difference between profit and doom. And relying on expensive, obsolete, … Read more

Lou Fusz Auto Group Background In the world of auto sales, there’s no such thing as a ‘do over.’ “If we miss a call, or fail to respond to a customer query  in a timely manner, that opportunity , is in essence, dead,” says Ted Stranz, general manager of Lou Fusz Auto Group, a large dealership … Read more

Law Office of Neil J. Greene Background A fast-paced and rapidly  expanding law practice, the Law Office of Neil J. Greene is highly  respected for its work serving the legal needs of clients in the healthcare provider sector. Reliable, seamless, and efficient communication with clients, attorneys, healthcare providers, and other stakeholders is an absolute necessity. … Read more

Origlio Beverage Background Origlio Beverage is a top beer wholesaler in the Philadelphia region, delivering mainstream and specialty beer products to local bars, restaurants, distributors and entertainment venues. The company has 140 users on its communications system, including a call center with more than 20 employees. Ninety percent of its orders are taken by phone, … Read more

Sun Office Solutions Background Sun Office Solutions is an independent retailer of office products, technologies and services to businesses throughout the Denver region. The company’s single facility supports more than 45 users, including its Customer Care team of 10 agents who service all of the company’s customers. According to Robert Marchetti, director of information technology … Read more